Postage

We post goodies to all UK & British Isles customers and to that customers UK and British Isles billing address* :)

All goodies are sent with love and care from our UK hands to you at your billing address via a SIGNED FOR delivery service. We take a great deal of care when posting your purchase to you with every single goodie being dealt with by a real person :) All goodies are posted inside protective (recyclable) double walled cardboard boxes (or super protective carded envelopes/jiffy bags in the case of flat items such as paper, screentone, pens, erasers etc.,)

    Once your payment has been received, dispatch (for UK orders) typically takes place within 2 working days for all 2nd class packages heading for UK delivery addresses. Once dispatched the actual delivery date is the responsibility of the Royal Mail.

    The Royal Mail signed for delivery service includes a tracking reference number. This number will be sent to you on the day of dispatch. By entering this number into the Royal Mail website you will be able to see if a delivery has been attempted. If a delivery has been attempted you can contact your holding office to arrange a re-delivery at a date which best suits your needs. Often it also possible to ask the Royal Mail to deliver your package to an alternative delivery address, often for a small fee or for free. You can also nip to the holding office and collect your package in person by taking along some id and your 'while you were out' delivery card.

    Please note: Due to transaction fees and our super low prices, our minimum order value is £5.00.

    ORDER TOTAL

     POSTAGE FEE

    UK Customers
    Between
    £5.00 and  £29.00
    £3.95

    Royal Mail PARCEL signed for 2nd class delivery.
    Typical delivery within 3-5 working days**
    Up to £50 insurance.
    Peace of mind...The Royal Mail will keep your purchase safe for up to 18 days if you missed the delivery :)

    UK Customers
    £29.00 - £50.00
    £1.95

    Royal Mail PARCEL signed for 2nd class delivery.
    Typical delivery within 7 working days**
    Up to £50 insurance.
    Peace of mind...The Royal Mail will keep your purchase safe for up to 18 days if you missed the delivery :)

    UK Customers
    £50.00 - £120.00
    Guarenteed delivery within 48 business hours for just £4.95
    Royal Mail PARCEL guarented special delivery.
    Delivery within 2 working days**
    Up to £500 insurance.
    Peace of mind...The Royal Mail will keep your purchase safe for up to 18 days if you missed the delivery :)

     

    PLEASE NOTE - IMPORTANT INFO...

    We're super sorry but if you have supplied a different delivery name or different delivery address to the one associated with your payment methods billing address, your dispatch will be subjected to delay and may be cancelled.

    If a package is returned to dinkybox due to a failed delivery attempt, we will refund your payment LESS the postage paid either by you (the customer) or by us (dinkybox) i.e. if you received a discounted postage price, we will deduct the actual amount that we paid to the Royal Mail to have your purchase sent to you. We will also deduct a £1.00 handling fee. To ensure your package arrives please supply your full and correct postage information and most importantly, please take a moment to use your Royal Mail tracking reference number (sent to you via an email from dinkybox, on the day of dispatch) to see if your package is awaiting collection from your local Royal Mail holding office :)

     * Apologies but we do not and cannot post to anyone other than the person named as the payment method account holder and to that persons confirmed/registered billing account address. As such we cannot and do not post to postal hotels, universities, colleges, halls of residence or PO. Boxes. Additionally, due to logistics and high shipping fees, we do not and cannot post goodies overseas. 

    ** Working days exclude weekends and all national and public holidays.